How is cashback calculated?
For activity on the partner platform, Purple returns cashback in Purple Coins: in Basic — 5%, in Premium — 35%. Crediting in coins isn't instant, usually within 3 days (this also applies to Premium); while dollars in Premium update immediately after the funds arrive.
Cashback is the reward that Purple returns for your activity on the partner platform (CooMeet). It's credited in Purple Coins.
How much is returned
- Basic — cashback 5%. This is the default format.
- Premium — 35% cashback plus additional service (priority withdrawal, personal support, priority 24/7 support, refunds for charges due to blocking on the platform).
The app always shows the exact figures for your case — you can see both your current cashback and your coins balance there.
When coins appear
Crediting takes place by reconciliation, usually within 3 days. That is, coins arrive not in the same second but in a batch — after the activity has been counted. This is a normal working process, and you should not expect instant crediting. The same applies to Premium (35%) — cashback in coins is also credited within 3 days.
Dollars in Premium — instantly
Whereas dollars in Premium are updated instantly: as soon as the payment details are provided and the payout from the partner has arrived, the dollar balance in the app is updated right away — without waiting.