Found a bug or an error
Found an error in a game or the app? Tell the team right from Purple.
- In a game: “Found a bug?” on the result card or at the bottom of the Games page.
- In the app: Settings → “Help” → “Found a bug? Tell us”.
Describe what happened, on which screen and what you did before it. The message goes to the team.
If the error cost you coins or nodes, or you have an account question, write to support: they reply in the chat.
Updated 24 September 2026Write to support